Data Protection Policy

Data Protection

Visit Newquay is strongly committed to preserving the privacy of its customers. This Data Protection and Security Policy lets you know about our policy for the collection and use of information about you and your transactions with us.

Summary

We may from time to time share your details with our Partners:

• Newquay Town Council

We don't share your information with other companies without your prior permission.

Email - we will only send you emails if you specifically give us your consent to do so.

As a Certified Merchant, you can guarantee your credit card details are completely secure.

Personal Information

If you register to use portions of the Site, we will ask you to provide us with certain up to date data about yourself which we will handle in accordance with the United Kingdom's Data Protection legislation. We maintain strict security standards and procedures with a view to preventing unauthorised access to your data by anyone, including our staff. We use leading technologies such as (but not limited to) data encryption, fire walls and server authentication to protect the security of your data. All Group companies, all our staff and whenever we hire third parties to provide support services, we will require them to observe our privacy standards and to allow us to audit them for compliance.

When You Place an Order

When you book hotel accommodation or event tickets, our order form asks you to give us information specific to that order, including your billing address, credit card information and email address. The information that you provide is used to contact you if there is a problem with your order. We do not make our customer list available to other companies.

Security

All of our transactions automatically take place on a secure server. All of your personal information is encrypted before it is transmitted over the Internet. None of our customers have ever reported fraudulent use of a credit card as a result of purchases made at www.visitnewquay.org Our websites are PCI/DSS compliant.

Note: Most banks either cover all the charges that result from unauthorized use of your credit card or limit your liability to 50, the maximum liability allowed under the Fair Credit Billing Act. You must notify your credit card provider of the unauthorized use in accordance with its reporting rules and procedures.

We do not give out any information about you, as an individual, to anyone, except to complete your transactions, or to comply with valid legal process such as a search warrant, subpoena or court order.

Cookies

Cookies are pieces of information that a website transfers to your computer's hard disc for record keeping purposes. Cookies can make the web more useful by storing information about your preferences on particular sites, thus enabling website owners to provide more useful features for their users. They contain no name or address information or any information that will enable anyone to contact you via telephone, e-mail or any other means. Most browsers are initially set to accept cookies. If you would prefer, you can set your browser to disable cookies or inform you when they are set. However, given that we may sometimes use cookies you may not be able to take full advantage of our website if you do disable them.

If You Have Questions

If you have questions about any of these policies, please contact us:

Visit Newquay

Municipal Offices

Newquay

Cornwall

TR7 1BD

[t] +44 1637 838516
[e] Newquay.tic@newquaycouncil.co.uk