About
What We Do at the TIC
We are dedicated to both the promotion of Newquay and to help you make the most of your visit to Newquay and Cornwall! You can call in and see us when you are in the area for a full range of holiday information, attraction tickets and accommodation bookings. We also produce the Visit Newquay Destination Guide each year, it is available to view and download online!
Our Services:
1. Accomodation
2. Events
4. Left Luggage
5. Wheelchair Hire
6. National Express Ticket Agent
Please read below for more information!
1. Accomodation
Although the Visit Newquay Website has a selection of all types of accommodation and allows you to book online, we also offer an accommodation information service for Newquay and the surrounding area when you visit our office.
2. Events Tickets & Bookings
The Visit Newquay Tourist Information Centre sells tickets and bookings for events and activities including discounted Eden Project tickets, Boardmasters, local events, shows and much more! We can also book surfing lessons and other activities, and provide discount vouchers for attractions & activities and events. Tickets are usually available online for the larger events such as Boardmasters, but tickets for smaller events may only be available in the office.
3. Public Transport
If you want to explore Cornwall, come in and see us at The Visit Newquay Information Centre, where we can help you plan your days and look up public transport timetables.
4. Left Luggage
The Visit Newquay Tourist Information Centre offers a 'Left Luggage' service for a small fee during our opening hours. It's ideal if you have left your accommodation and still have hours to wait before your air, rail or coach connection! We offer the service during our opening hours only, with no overnight service. Conditions apply.
5. Wheelchair Hire
We also offer wheelchair hire at the Tourist Information Centre. Wheelchairs are available on a first come, first served basis but can be pre-booked. Please call 01637 838516 or email newquay.tic@newquay.town.
We charge £10.00 per day (cash only) or £40.00 per week (cash only) and also require a £50.00 cash only deposit returned upon return of the Wheelchair. Please note; we can only accept cash for the hire and deposit charges. Wheelchairs can be collected and returned at the Visit Newquay Tourist Information Centre during normal opening hours.
1. Parking at the TIC
The nearest car park to the Visit Newquay Tourist Information Centre is Manor Road Car Park (Postcode: TR71BD). The Car Park is located just behind us. If you come out of the entrance at the top of the car park, turn left, then at the end of that road turn left again. Walk down the hill around 20 metres (19 yards) and we are located on the left hand side.
2. Public Toilets
Unfortunately, we do not have any public toilets available for use at the Visit Newquay Tourist Information Centre. However, the nearest toilet is located approximately 100 metres (100 yards) from the Visit Newquay Tourist Information Centre.
Disabled Toilets: Unfortunately the Visit Newquay Tourist Information Centre has no toilets available for use by the general public. The nearest Disabled Toilet is located approximately 100metres (100yds) from the Visit Newquay Tourist Information Centre.
Hearing Impaired Customers: There are no hearing loops in the Visit Newquay Tourist Information Centre but all service dogs are welcome.
Visually Impaired Customers: The signs are not written in Braille but staff are happy to assist visitors with visual impairments. All dogs, and therefore all guide dogs are welcome in the Visit Newquay Tourist Information Centre.
Nearest Car parking: The Visit Newquay Tourist Information Centre does not have a car park. There is a public area on the other side of the road that can be used to pick up or drop off, including the wheelchairs which are for hire. The nearest car park is the Cornwall Council car park, The Manor on St Michael's Road, TR7 1BD. The :Manor car park is a pay and display car park with several disabled parking bays. Blue badge holders must pay the normal parking fees unless the vehicle is registered under Cornwall Council's exemption scheme or the vehicle is especially adapted for the benefit of the driver. Please remember that you do need to register your car with Cornwall Council beforehand. (Tel: 0300 1234 222) There is one car entrance to the car park on St Michael's Road side of the car park plus two pedestrianised slopes to the car park at either end of the car park on the opposite, Manor Road, side. To visit the Visit Newquay Tourist Information Centre you can leave the car park by the car entrance on St Michael’s road, turn left continuing on St Michael’s Road for about 50m (50yds) until you reach Marcus Hill then turn left down Marcus Hill with the wall on your left, finally turning left again into the slope access immediately after the wall ends. Alternatively by going down the East side slope you can reach the Visit Newquay Tourist Information Centre by turning right and going up the hill.
Welcome for All: Many staff have taken part in this customer service scheme.
Music Free Environment: The Visit Newquay Tourist Information Centre does not have background music or other intrusive background noises.
Wheelchair Hire: As detailed above we do offer wheel chair hire service.
Our Opening hours:
Summer (April - September): Monday to Saturday: 9:00am to 5:00pm
Contact Us
If you have any questions or for more information please don't hesitate to contact us!
Tel: 01637 838516
Email: newquay.tic@newquay.gov.uk
Address:
Visit Newquay Tourist Information Centre
Marcus Hill
TR71BD
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Cornwall Tourism Awards Gold 2022
South West Tourism Excellence Awards - Gold 2022
Gold Award Winner - South West Tourism Excellence Awards for Large Hotel of the Year 2022/23 2023
